Protecting Your Journey – MySLtour Privacy Policy & Terms
At MySLtour, we're passionate about connecting travelers with the best of Sri Lanka while safeguarding your privacy. We're committed to being transparent about how we collect, use, and protect your personal information.
1. Information We Collect
To provide you with seamless tour and pick-up taxi services, we may collect the following information:
- Personal Information: Name, contact details, passport information (for selected tours), and payment details.
- Travel Information: Selected tour itineraries, dates, preferences, interests, special requirements, and device information (IP address, browser type) for website personalization.
2. How We Use Your Information
- Process Bookings and Reservations: Arrange tours and taxi pick-ups smoothly.
- Communication and Updates: Keep you informed about bookings, provide helpful travel information, and address inquiries.
- Personalization: Tailor your online experience and communication based on your preferences.
- Service Improvement: Analyze data to enhance our website and services.
3. Data Security
We take measures to protect your data. Please refer to our website's footer for contact information if you have any questions or concerns.
4. Data Sharing
We only share your information with trusted partners to fulfill your travel experience:
- Tour Operators and Service Providers: To confirm bookings and deliver services.
- Payment Processors: To securely process payments.
- Government Agencies: Only when required by law or for legal/security purposes.
5. Your Rights and Control
- Access and Correct Information: Request access to your personal information and its correction.
- Opt Out: Unsubscribe from marketing communications at any time.
- Request Deletion: Under specific circumstances, request the deletion of your personal information.
5. Refund Policy
- Please Note: You have 7 days to cancel your reservation and get a full refund of the full amount. If you cancel within 7 days and up to 24 hours before the departure date, you will be charged the financial charges.